The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Texas is unique in that it has energy providers that actually offer pay as you go electricity to consumers. Using that model, you can quite literally decide how much you want to pay and provide that amount to energy companies who will service you until you have used up all that you have put down. It’s one way to actively keep your electricity bill lower. If you want anymore information about it, this page provides some of the details: Pay As You Go Electricity | Best Electricity Rates.
You betcha! Most Texas electricity suppliers offer plans that include a percentage of energy sourced from renewable resources, such as hydro power, wind power and solar power. Some are totally sourced that way. These plans are a great way for Texas energy customers to help the environment without breaking the bank. In addition to green energy plans, many Texas suppliers give customers the option to purchase renewable energy certificates, or RECs, that further offset customers’ carbon emissions. The purchase of RECs also helps fund research and usage of renewable energy sources, so that Texas can stay at the forefront of eco-friendly power technology.
Compare Energy Companies energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.

In finding you the best Texas electric rates, we only list electric companies that have great business stability, excellent service, environmental awareness, and transparent pricing. This protects you from providers that could soon go out of business, are inattentive to customers, are environmentally unsound, or may end up charging you a higher rate than advertised.
Another positive environmental impact is the effect of higher energy prices on consumer choices, similar to the US market trend toward more fuel-efficient cars. As electric bills have risen, residents are reducing their electrical usage by using more moderate thermostat settings, installing insulation, installing solar screens, and other such activities. Texas utilities (such as Cheap Energy) are also installing advanced electricity meters that may one day enable variable pricing based on the time of day. This would permit energy customers to save money by further tailoring their consumption based on whether it occurred during the peak demand period (high cost/high pollution) or the off-peak (night time).
Free Nights & Free Weekends electricity plans are an incredibly popular choice for Texas electricity customers. Providers have answered customer’s demand with several ‘free time’ electricity plan choices. Most of these time of use plans offer free weekends, while others offer free nights or even a free month of electricity. Customers love the idea of free electricity, and why not? Hot summers in Texas require a lot of electricity!
Energy Rating offers competitive, no-frills prices on basic electricity service for Texas customers. Their customers receive great prices and dependable service from a company that knows that those are the basics that matter the most. If you like good electricity rates and maintaining an excellent quality of service, then Energy Rating is the company for you.
In Houston, 0% of people have switched to a plan that has some renewable energy component to it. Another 0% have switched to a plan that is partially renewable, while 0% have switched to a plan that powers homes completely by renewable electricity. This of course means that 100% of people have remained on a plan powered by traditional sources of electricity such as coal or nuclear power.

It would be a good idea for you to learn about whether or not a company charges you to interact with its Customer Service Department in any fashion. A company might offer affordable energy rates on the surface, but if they charge you to pay online or over the phone with a credit card, or to make even the most basic of phone calls to Customer Service, then you're not really saving that much money.


Energy Rating offers competitive, no-frills prices on basic electricity service for Texas customers. Their customers receive great prices and dependable service from a company that knows that those are the basics that matter the most. If you like good electricity rates and maintaining an excellent quality of service, then Energy Rating is the company for you.
Fixed-Rate plan: With a fixed-rate plan, you’ll lock in an electricity rate for the term of your contract. The most common term lengths are six ,12, and 24 months. Most fixed-rate plans charge customers an early termination fee if they switch providers before their contract expires, but your electricity rate will stay stable through the seasons. On the other hand, you may miss out on lower bills from a downturn in energy prices. If the price stability of a fixed-rate plan seems like the best option for you, lock in your electricity rate with Compare Electricity Rates’sFree Weekends plan, which provides free electricity on weekends from 6 p.m. on Friday to 11:59 p.m. on Sunday.
1Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Compare Electricity Rates, Amazon is not a sponsor of this energy plan offer.
Best Electricity Rates has been giving Texas electricity customers access to reliable and affordable electricity since 2005. As a Texas based, family-owned company, Best Electricity Rates specializes in prepaid electricity plans which they call Electricity Prices. They go the extra mile to help Texas families obtain cheap electricity and to provide flexible payment options without having to pay a deposit or sign a long-term contract.
If your monthly use hovers around the 2,000 kWh mark, you’ll be spending around $2,000 per year on electricity bills no matter which Gas And Electric Bill you choose. With that level of investment, you may be tempted by an offer to get something extra in return — like rewards. Compare Electricity Rates is notable because it’s a part of Energy Rating Electricity Prices’s Plenti rewards program. For every dollar you spend on your Compare Electricity Rates plan, you earn a “Plenti point,” which you can then redeem on purchases with retail partners like Macy’s, AT&T, and Compare Electricity Companies.

Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
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