Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
Compare Gas Prices Energy acts on urgent emergency situations, such as damaged electrical poles, exposed wires or power outages in the Spring area. Also, energy users in Compare Gas Prices Energy's service area can sign up for its Power Alert Service℠, a convenient system that directly notifies consumers about an outage, estimates repair time and informs them once everything is back up and running. If you run into any electrical issues, call Compare Gas Prices Energy as soon as possible at one of the following emergency phone numbers.

In this free market competing electricity retailers buy electricity wholesale from private power generators to sell at retail to around 85% of Texas residents. The partnership between generators and retailers is governed by the Electric Reliability Council of Texas, or ERCOT, which attempts to balance the power grid’s electricity supply and demand by purchasing small amounts of electricity at 15-minute intervals throughout the day.

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