Comparing electricity plans in Humble means more than just looking at plans to find the lowest rate. Be sure to take a look at each plan's Product Details to get a better idea of what each one entails. These fact sheets are more than just supply rates per kWh and term lengths; they include information on base charges, utility fees and cancellation fees. They also can include features such as usage credits, green energy products or even free weekends.
The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.