Lots of sites can say 'CHEAPEST ELECTRICITY IN TEXAS!', but only Compare Electricity Companies gives you the tools to know you're getting a great company to go with the cheap rate. Because what good is a cheap rate if your bills get screwed up and your payments get lost? We've collected thousands of reviews from customers just like you, who need to save money on their electricity bill but don't want the headaches and hassles of a fly-by-night electricity supplier.
Energy users who choose a Garland, Texas, electricity plan from one of many retail electric providers will still receive service from a utility company - better known as a transmission and distribution service provider (TDSP). Keep in mind that you can't choose what utility delivers electricity supply to your location. Garland residents and business owners are located in Energy Prices's utility service area. This TDSP serves about 10 million energy consumers across Texas and monitors almost 120,000 miles of power lines.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
4) Sign-Up and Confirmation: Once you’ve chosen the retail electricity provider that best suits your needs, just sign up directly from the website. Keep in mind that Texas electricity providers require a credit check, so be prepared to provide your social security number. Although you may have a decent FICO score – you may have a very low Utility Score and have to pay a deposit. Electricity companies use a TEC (Telecommunications, Energy, and Cable) score, a risk model developed specifically for telecomm and energy accounts, to determine if a deposit is required. Based on your score, your electricity service deposit may range from $100 to $400. Many times utilities do not provide payment histories to credit reporting agencies, so find out if your current provider have options (i.e. providing a letter) to show that your previous utility credit is in good standing.