When you look at the rates provided by a company - whether on a site like Electricity Prices, Compare Electricity Companies, Compare Electricity Rates, or the company's specific website - you should first determine if the rate you are seeing in an average rate based upon a certain number of kilowatt hours (kWh) used in a billing cycle or it's simply the rate, regardless of usage. It is important to view the Electricity Facts Label (EFL) for the plans you like so that you can learn if the plan is fixed-rate or variable-rate, what you are being charged for energy by the company, what surcharges you will be assessed by the utility company for your area, and what other fees the company might assess. If you're not careful, the cheap Texas electricity you think you found might cost you more than you realize.
If you live in the greater Houston area, there are over 60 different energy suppliers competing for your business. Many of these providers have websites that are confusing and difficult to navigate, their rates buried in misleading advertising and dense jargon. Who has the time to sort through and keep track of options across all these different sites?
Best Energy Company is a company that cares, donating 4 percent of their annual profits to charities each year. New customers can choose to support one of four charities when they sign up. Their featured plan, Generous Saver 36, offers tiered energy use rates. Not including the standard Power Company Near Me TDU charges, it starts at 8.8 cents per kWh up to 1000 kWh. Customers receive a $25 bill credit when they use 1000 kWh, and they have the option of 100 percent renewable generation. There is an early termination fee of $20 for each remaining month of the contract.
Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.