When a consumer selects a retail electric provider, the company will supply him or her with an electricity supply plan. Depending on the type of plan an energy user chooses, the supply rate could fluctuate or remain fairly stable during the contract length. Plan type is just one of the many factors a consumer with electric choice can shop for. Garland residents and business owners might also look into a company's customer service history, green energy products, billing options or rewards programs.

The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.
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