Electricity Plans believes that cleaner energy means a cleaner world. Since 1997, Electricity Plans has been on a mission to use the power of consumer choice to change the way power is made. Serving Texas since 2002, they were the first retailer to offer alternative energy in the state. Since then, Electricity Plans has built quite a following of renewable energy supporters in Texas who have made a significant positive difference on the environment. That’s the reason Electricity Plans exists. For almost 20 years, they’ve been using sun and wind to offer cleaner energy products that protect the environment.
Since the Texas electricity market opened to competition in 2002, many Texas residents have had the opportunity to choose their own electricity provider. Instead of relying on their local utility to provide them with electricity, most Texans can choose from a variety of competitive providers, allowing them to shop around for the perfect electricity plan for their homes and lifestyles.
Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.