If you’re moving to a new home, unhappy with the customer service of your current retail electricity supplier, or just want a better rate, all you have to do is switch! Visit Compare Electricity Rates Learning Center if you’d like to learn more about your energy choices in Texas, or if you are looking for some of the best electricity offers , go to Power Company/texas.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
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