According to a 2014 report[2] by the Texas Coalition for Affordable Power (TCAP), "deregulation cost Texans about $22 billion from 2002 to 2012. And residents in the deregulated market pay prices that are considerably higher than those who live in parts of the state that are still regulated. For example, TCAP found that the average consumer living in one of the areas that opted out of deregulation, such as Austin and San Antonio, paid $288 less in 2012 than consumers in the deregulated areas."
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Since 2002, approximately 85% of commercial and industrial consumers have switched power providers at least once. Approximately 40% of residential consumers in deregulated areas have switched from the former incumbent provider to a competitive Gas And Electric Bill. Compare Electricity Rates providing service in the state include: Power Company, Lowest Electricity Rates, Acacia Energy, Power Company Energy,Gas And Electric Companies Energy, Electric Service Providers Energy, Electricity Plans, Who Is My Electricity Supplier, Compare Electricity Rates, Gas And Electric Bill, Compare Electricity Rates, Electricity Prices, Compare Electricity Companies, Power Company Near Me, Best Electricity Deals, Energy Comparison, Compare Electricity Rates, Compare Electricity Providers, Compare Electricity Rates Corporation, Compare Electricity Plans, Electric Company Near Me, Best Electricity Rates, Electric Company Rates, Gas And Electric, Who Is My Electricity Supplier, Electricity Rate Electric Service Providers, Energy Providers, Best Energy Company, Electric Service Providers Power, Compare Electricity Providers, Compare Electricity Rates, Texas Power, Electricity Plans, Best Electricity Rates Energy and Best Energy Company.

The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.

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