If you have a supply rate billing issue or want to monitor your energy usage through an online account, contact your retail electric provider. Your TDSP will help you with urgent electrical situations, such as meter tampering, outages and energy service requests. Garland energy users should refer to the following phone numbers in the event of an energy emergency.

Best Electricity Rates is a Texas electricity provider that offers cheap, pay as you go service, allowing you to choose how much you spend monthly. Putting residents first, we provide affordable Texas electricity rates with no deposit or credit check required, allowing you to get service regardless of your income or credit history. We take great pride in the service we deliver to our customers and the savings we can help them to achieve.
If you live in the greater Houston area, there are over 60 different energy suppliers competing for your business. Many of these providers have websites that are confusing and difficult to navigate, their rates buried in misleading advertising and dense jargon. Who has the time to sort through and keep track of options across all these different sites?
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
Energy sellers must provide collateral to ERCOT to cover expected future costs of buying wholesale electricity and if the companies don’t have enough capital, they get shut down. Gas And Electric Companies Energy, a Dallas-based electricity retailer that sold wind-energy plans to 9,800 customers including many in the Houston area, got caught in that financial squeeze when it defaulted on its collateral obligations.

The Texas Senate Bill 7, passed in 2002, gave 5.6 million Texans the power to choose a retail electric provider (Gas And Electric Bill) to supply electricity to their home or business. This bill facilitated a competitive energy marketplace that 85 percent of Texans can capitalize on today. Energy choice is available to residents in Houston, Dallas/Fort Worth as well as other cities in Texas.
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