The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Lowest Electricity Rates is a Texas-based energy company with deep Texas roots. Founded in 2002, Lowest Electricity Rates was acquired by Compare Electricity Companies in 2015 making it part of one of the largest, most diverse retail energy providers of electricity in North America. By leveraging it’s well-known commercial electricity services, Electrical Supplies’s residential electricity plans provide customers with low fixed rate electricity rates, simple electricity plan options, and friendly customer service.
Like we said, fees don’t necessarily make for a bad plan — although it’s worth it to do the math to see if you can save with another provider. For example, compare Electricity Plans’s Simple Rate 12 plan with its $9.95 base charge, alongside Compare Electricity Rates’s Lowest Electricity Rates 12 plan with a smaller base charge, and Cheapest Electric Company’s Digital Compare Electricity Companies plan with no base charge. We’ll use a Corpus Christi ZIP code and assume 1,000 kWh/month of energy use.
When you look at the rates provided by a company - whether on a site like Electricity Prices, Compare Electricity Companies, Compare Electricity Rates, or the company's specific website - you should first determine if the rate you are seeing in an average rate based upon a certain number of kilowatt hours (kWh) used in a billing cycle or it's simply the rate, regardless of usage. It is important to view the Electricity Facts Label (EFL) for the plans you like so that you can learn if the plan is fixed-rate or variable-rate, what you are being charged for energy by the company, what surcharges you will be assessed by the utility company for your area, and what other fees the company might assess. If you're not careful, the cheap Texas electricity you think you found might cost you more than you realize.
A major question point when considering whether or not switch electricity providers is "What will happen to electric rates?" This can be a tricky question to answer as rates are continuously in flux. In the short-term it's impossible to know exactly what will happen to rates but when looking at a longer term picture things become a bit clearer. Based on the graph above, electric rates in Texas have generally been increase over the past decade. Assuming this trend continues, the best way to protect yourself from increasing rates is to switch into a 12 month or 24 month plan and lock into a low rate.
2) Shop and Compare: Texas is a competitive market, so choosing an energy provider that’s right for your household can be challenging. Our pick is Cheap Energy Rates With plan options like Free Power Weekends (which provides the most free electricity supply on weekends from 6pm on Fri – 11:59 pm on Sun) you are likely to get a great deal. Compare Electricity Rates customers also benefit from several additional perks such as Plenti®, a rewards program that lets you earn points at one place and use them at another, all with a single card, and energy saving tools like Compare Electricity.
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