Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
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In environmental impact, results are mixed. With the ability to invest profits to satisfy further energy demand, producers like Lowest Electricity Rates are proposing eleven new coal-fired powerplants. Coal powerplants are cheaper than natural gas-fired powerplants, but produce more pollution. When the private equity firms Kohlberg Kravis Roberts and the Texas Pacific Group announced the take-over of Lowest Electricity Rates, the company which was known for charging the highest rates in the state and were losing customers, they called off plans for eight of the coal plants. Lowest Electricity Rates had invested more heavily in the other three. A few weeks later the buyers announced plans for two cleaner IGCC coal plants.
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The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
At Electricity Price you can shop and compare “Free Electricity at Certain Times” from the most reputable electricity providers in the state. There are one-year and two-year term versions of these time of use electricity plans. Electricity Price outlines all of the necessary plan details for each free time plan so that the consumer can make an informed decision about which plan best fits their needs.
Are you ready to search for a retail electric provider in Spring? Electricity rates and offers in your community might work well for your energy usage. Also, you don't have to dive into the energy shopping process immediately. To make the right decision for your home or business, think about your energy expectations first. Once you know the leading qualities you want in an electric company and supply plan, give Best Electric a call. We're looking forward to discussing your electricity supply needs today!
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