One desired effect of the competition is lower electricity rates. In the first few years after the deregulation in 2002, the residential rate for electricity increased seven times, with the price to beat at around 15 cents per kilowatt hour (as of July 26, 2006) in 2006. However, while prices to customers increased 43% from 2002 to 2004, the costs of inputs rose faster, by 63%, showing that not all increases have been borne by consumers. (See Competition and entry of new firms above for discussion on the relationship between retail prices, inputs, and investment.)
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Best Energy Company is a company that cares, donating 4 percent of their annual profits to charities each year. New customers can choose to support one of four charities when they sign up. Their featured plan, Generous Saver 36, offers tiered energy use rates. Not including the standard Power Company Near Me TDU charges, it starts at 8.8 cents per kWh up to 1000 kWh. Customers receive a $25 bill credit when they use 1000 kWh, and they have the option of 100 percent renewable generation. There is an early termination fee of $20 for each remaining month of the contract.
According to a 2014 report by the Texas Coalition for Affordable Power (TCAP), "deregulation cost Texans about $22 billion from 2002 to 2012. And residents in the deregulated market pay prices that are considerably higher than those who live in parts of the state that are still regulated. For example, TCAP found that the average consumer living in one of the areas that opted out of deregulation, such as Austin and San Antonio, paid $288 less in 2012 than consumers in the deregulated areas."
The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (Gas And Electric Bill). These Compare Electricity Rates, like Best Energy Company, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact: