After Senate Bill 7 went into effect in January 2002, nearly 6 million power customers became eligible to choose their energy supplier. That number has grown through the years. By deregulating the state’s energy market, the Texas Senate gave constituents the power to choose. The process of energy deregulation in Texas dismantled the utilities’ monopoly over the electric market and encouraged customers to explore their energy options.
When you use our rate comparison process, providers know that they are competing to win your business. Consequently, they offer cheap electric rates in hopes of becoming your new Texas electricity company. This benefits both you and the provider you select. You receive a cheap electric rate and the plan of your choice, and the provider adds another satisfied customer.
If you’re thinking about looking for a better electricity plan for you, shop and compare retail electricity providers in your area. Our pick is Cheap Energy Rates With plans like Free Weekends and Gas And Electric Bill-Your-Plan, an electricity plan tailor-made to your lifestyle, you can find the perfect option for you. Compare Electricity Rates customers also benefit from rewards programs like Compare Electricity Rates, energy saving insights from Compare Electricity and access to home services and home protection plans.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Free Nights & Free Weekends electricity plans are an incredibly popular choice for Texas electricity customers. Providers have answered customer’s demand with several ‘free time’ electricity plan choices. Most of these time of use plans offer free weekends, while others offer free nights or even a free month of electricity. Customers love the idea of free electricity, and why not? Hot summers in Texas require a lot of electricity!
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact: