Another way to learn more about how to secure cheap Texas electricity for your home or business is to inquire about available promotions. Many companies give you ways to earn bill credits and other rewards that will help lower your electricity bill each month. There are even some electricity providers that offer different programs where you can lower your energy bill each month. At Compare Electricity Companies, you can earn a bill credit for each friend that signs up for service based upon your referral (and there isn't a limit to how many friends you can refer!).
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.