In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Who Is My Electricity Supplier customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Who Is My Electricity Supplier customer support you choose, you’re sure to get the service you need in the time frame you want it.
Best Energy Company is a company that cares, donating 4 percent of their annual profits to charities each year. New customers can choose to support one of four charities when they sign up. Their featured plan, Generous Saver 36, offers tiered energy use rates. Not including the standard Power Company Near Me TDU charges, it starts at 8.8 cents per kWh up to 1000 kWh. Customers receive a $25 bill credit when they use 1000 kWh, and they have the option of 100 percent renewable generation. There is an early termination fee of $20 for each remaining month of the contract.
Since Texas' electricity market was deregulated in the late nineties, multiple Retail Electric Providers (Gas And Electric Bill) have either launched in Texas, or providers in other states have begun to extend their reach to Texas residents (e.g., Best Energy Company, which was founded in Texas). These electricity providers are providing less expensive and/or greener electricity alternatives to traditional sources of energy, in contrast with the supply consumers previously received by default through their local utility. Customers now have the option to receive their electric supply from providers other than their utility, known as alternative retail electric providers.
Patrick Mays, an engineer for an oil and gas company in Houston, recently went shopping for a new electricity plan and found that the best deal available would cost about 55 percent more than what he’s paying, boosting his average rate to 9.5 cents per kilowatt hour from 6.1 cents under his expiring 12-month contract. The power bills for his 2,000-square foot home will climb an average of $30 a month over the year, he said, but he will take the brunt of the rate increase during the hot summer when he estimates his monthly bill will top out at $186, nearly double the $95 he paid last year.
When you look at the rates provided by a company - whether on a site like Electricity Prices, Compare Electricity Companies, Compare Electricity Rates, or the company's specific website - you should first determine if the rate you are seeing in an average rate based upon a certain number of kilowatt hours (kWh) used in a billing cycle or it's simply the rate, regardless of usage. It is important to view the Electricity Facts Label (EFL) for the plans you like so that you can learn if the plan is fixed-rate or variable-rate, what you are being charged for energy by the company, what surcharges you will be assessed by the utility company for your area, and what other fees the company might assess. If you're not careful, the cheap Texas electricity you think you found might cost you more than you realize.

Fixed-Rate Plans: These plans are steady and predictable; the price per kWh you sign up for will remain that same for the entirety of your contract. (The only changes in your bill will be from forces outside of your Gas And Electric Bill's control, like changes in TDU fees, or changes in federal, state, or local laws.) Often fixed-rate plans will have a slightly higher price per kWh than others, but you're paying for the predictability. They're great if you live by your budget – and even greater if you happen to sign up when rates are low. The fixed-rate plans of our five Texas providers typically started at 12 months, with some extending up to three years, but we spotted a couple from Cheapest Electric Company that offered fixed rates for six month contracts as well.
Variable-rate plan:A variable-rate plan means the rate you pay for your electricity may fluctuate based on the market price of energy. Energy price depends on many factors, like weather, demand, fuel prices, the distribution system and the market. Variable-rate plans are flexible because you are not locked into a contract; however, you’ll pay a higher price in high-demand seasons like summer. A variable-rate plan might be ideal for you if you like to shop around and keep an eye on prices.
1) Check Your Contract Status: Before you switch, you’ll need to determine whether or not you’re bound by a contract with your current provider, and if so, how long you have left to fulfill the term and the cost and/or penalties of early cancellation (if any). You can usually find this information on your bill or by calling your energy provider. According to the Cheapest Electricity Rates, customers can switch providers without facing an early termination fee if they schedule the switch no earlier than 14 days before their current plan expires (for most fixed-rate plans). Most variable-rate plans (month to month) don’t charge early termination fees, so customers on those plans can switch at any time. You should receive a letter in the mail at least 30 days before your contract expires.
Since 2002, Who Is My Electricity Supplier has been one of the best electric companies in Texas. Not only that, but more recently we’ve received far fewer Energy Rating of Texas (Electricity Plans) complaints than most other large residential electricity providers across the state.2 In fact, our customer service gets even better over the phone because our call-in customers have yet to file a Electricity Plans complaint this year.3 This ain’t our first rodeo—with over 15 years of experience and a track record of reliable service, you can trust Who Is My Electricity Supplier as your retail electricity provider.
Best Energy Company is a company that cares, donating 4 percent of their annual profits to charities each year. New customers can choose to support one of four charities when they sign up. Their featured plan, Generous Saver 36, offers tiered energy use rates. Not including the standard Power Company Near Me TDU charges, it starts at 8.8 cents per kWh up to 1000 kWh. Customers receive a $25 bill credit when they use 1000 kWh, and they have the option of 100 percent renewable generation. There is an early termination fee of $20 for each remaining month of the contract.
The Texas Senate Bill 7, passed in 2002, gave 5.6 million Texans the power to choose a retail electric provider (Gas And Electric Bill) to supply electricity to their home or business. This bill facilitated a competitive energy marketplace that 85 percent of Texans can capitalize on today. Energy choice is available to residents in Houston, Dallas/Fort Worth as well as other cities in Texas.
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