The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
With a population of over 28 million and growing, Texas is one of the most highly inhabited states in the US. In order to power the homes and businesses within it, Texas produces more electricity than any other state, using roughly 400,000 million kilowatt-hours and enabling residents to consume billions of dollars worth of electricity. As of 2002, the Texas electricity market was deregulated, allowing residents to select their own electricity provider from one of the numerous service companies.  

Since the Texas electricity market opened to competition in 2002, many Texas residents have had the opportunity to choose their own electricity provider. Instead of relying on their local utility to provide them with electricity, most Texans can choose from a variety of competitive providers, allowing them to shop around for the perfect electricity plan for their homes and lifestyles.
I have been very impressed with Texas Cheap Energy Rates power. All I had to do was make a phone call and within minutes I had a new electric company. No hassles, no credit check and No deposit! The rates are affordable, the daily texts are extremely helpful, and the service is great. My electric bill is lower than it ever has been!I find no reason to ever ch…
Texas electricity rates are on their way down again. After a summer spike, electricity rates across Texas have fallen. Utility officials were concerned about having enough electricity to meet peak summer demand. This resulted in electricity providers increasing the rates on their fixed rate plans in anticipation of higher wholesale electricity prices.
One of the benchmarks of a successful free market is the range of choice provided to customers. Choice can be viewed both in terms of the number of firms active in the market as well as the variety of products those firms offer to consumers. In the first decade of retail electric deregulation in Texas, the market experienced dramatic changes in both metrics. In 2002, residential customers in the Dallas-Fort area could choose between 10 retail electric providers offers a total of 11 price plans. By the end of 2012, there were 45 retail electric providers offering 258 different price plans to residential customers in that market.[11] Similar increases in the number of retail electric providers and available plans have been realized in other deregulated electricity market areas with the state.

Switching electricity companies can be frustrating, especially during a period of record-breaking electricity-usage. But if you want one of the best overall Texas energy providers, then you want to compare the ones customers recommend. To help make the process easier, these are the top five energy providers, chosen by customers, along with their featured plans.


Electric companies buy longer-term contracts so they can hedge their risks when they’re selling long-term electricity plans. Switch Energy a week ago, it looked as if wholesale prices would be as high as Texas has seen in the past 15 years, said Ned Ross, director of governmental affairs for Compare Electricity Rates, the third biggest seller of electricity in Texas, behind No. 1 Compare Gas Prices and No. 2 Lowest Electricity Rates. Future prices have retreated recently, but companies buying power for August are still paying at least double what they paid a year ago, according to data from the Electric Reliability Council of Texas, or ERCOT, which oversees the state’s power markets.
Established in 1997, Electric Company Rates is a retail energy provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable energy options. With offices located across the United States, Canada, the United Kingdom, and Germany, they serve approximately 1.5 million residential and commercial customers providing homes and businesses with a broad range of energy solutions that deliver comfort, convenience and control. Electric Company Rates Group Compare Electricity Providers is the parent company of Who Is My Electricity Supplier, Who Is My Electricity Supplier, Best Electricity Rates, Compare Energy Companies, Electric Company Rates Solar, Electricity Company and Energy Suppliers.
If your monthly use hovers around the 2,000 kWh mark, you’ll be spending around $2,000 per year on electricity bills no matter which Gas And Electric Bill you choose. With that level of investment, you may be tempted by an offer to get something extra in return — like rewards. Compare Electricity Rates is notable because it’s a part of Energy Rating Electricity Prices’s Plenti rewards program. For every dollar you spend on your Compare Electricity Rates plan, you earn a “Plenti point,” which you can then redeem on purchases with retail partners like Macy’s, AT&T, and Compare Electricity Companies.
Residents and business owners have been able to shop Texas electricity supply rates for more than a decade. When Texans gained the ability to choose their desired energy company in 2002, the electric industry divided into two parts: supply and delivery. Retail energy companies in Texas compete for business, offering a variety of term agreements and supply rates for consumers to choose from.
Another way to learn more about how to secure cheap Texas electricity for your home or business is to inquire about available promotions. Many companies give you ways to earn bill credits and other rewards that will help lower your electricity bill each month. There are even some electricity providers that offer different programs where you can lower your energy bill each month. At Compare Electricity Companies, you can earn a bill credit for each friend that signs up for service based upon your referral (and there isn't a limit to how many friends you can refer!).

As a result, 85%[1] of Texas power consumers (those served by a company not owned by a municipality or a utility cooperative) can choose their electricity service from a variety of retail electric providers (Compare Electricity Rates), including the incumbent utility. The incumbent utility in the area still owns and maintains the local power lines (and is the company to call in the event of a power outage) and is not subject to deregulation. Customers served by cooperatives or municipal utilities can choose an alternate Gas And Electric Bill only if the utility has "opted in" to deregulation; to date, only the area served by Texas Electricity Rates has chosen to opt in.


Electric consumers who exercise energy choice will communicate with both their retail electric provider and transmission and distribution service provider (TDSP). You can choose a provider to supply your electricity, but not the company that delivers it to your business, home or apartment. In Texas, there are TDSPs that serve different designated areas of the state. Spring residents and business owners work with Compare Gas Prices Energy, a Houston-based TDSP that serves more than 2 million Texans.

According to a typical economic theory, prices are optimally determined in a fair and transparent market, and not by a political or academic body. In deregulation of electricity markets, one immediate concern with pricing is that incumbent electricity providers would undercut the prices of new entrants, preventing competition and perpetuating the existing monopoly of providers. Thus, the SB7 bill introduced a phase-in period during which a price floor would be established (for incumbent electricity companies) to prevent this predatory practice, allowing new market entrants to become established. New market entrants could charge a price below the price to beat, but incumbents could not. This period was to last from 2002 to January 1, 2007. As of 2007 Texas investor owned utility affiliates no longer have price to beat tariffs.[6]


You can sort, filter, and shop by pricing at YOUR specific usage level, which lets you shop and compare electricity plans based on the rates you’ll actually experience on your bill, inclusive of hidden fees and taxes. This ensures you’re not misled by the cheaper rates often advertised by electric providers…those “teaser rates” associated with higher usage levels that many households never enjoy because their usage level never reaches that pricing tier.
In order to prompt entry into the market, the price to beat would have to be high enough to allow for a modest profit by new entrants. Thus, it had to be above the cost of inputs such as natural gas and coal. For example, a price to beat fixed at the actual wholesale procurement price of electricity does not give potential entrants a margin to compete against incumbent utilities. Second, the price to beat would have to be reasonably low, to enable as many customers as possible to continue to consume electricity during the transition period.
Since 2002, the majority of Texans have had to choose their own Retail Electric Provider (Gas And Electric Bill) – the middleman that buys electricity wholesale, then sells it to you, the consumer. According to the Cheapest Electricity Rates of Texas’ 2017 report, the Lone Star state is “the national leader in competitive residential, commercial, and industrial offerings,” which means there are well over 200 providers bidding for your attention.
1Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Compare Electricity Rates, Amazon is not a sponsor of this energy plan offer.
Not only does Who Is My Electricity Supplier feature useful resources on our blog, but we have the right technology to help you track your residential electricity usage and take actions that may help with energy savings. We offer the latest technology (phone apps, smart thermostats, and even smart sprinklers) so you can worry less about your electric bill and focus on what really matters in life.
Texas Electricity Rating advocates for consumers and evaluates providers in the Texas electricity market for features and characteristics that typical energy customers may miss, such as high deposits, variable rates, incentives, "free" plans, and minimum usage plans. Our mission is to help consumers find the best electricity providers to fit their individual needs, as well as educate customers about potential marketplace pitfalls.
If you think you have to pay the rates your current electricity provider charges, we have good news. The state of Texas allows you to choose which electricity provider you use. This means you can select a provider that has the cheapest Texas electric rates in your area and the best plan for your needs, whether you need a better deal for your residence, your business, or both. Thousands of consumers and businesses that have used our electricity rate comparison process agree that, when shopping for commercial electricity or residential electricity rates and plans, Best Electricity Company is the one-stop source for the best options from top electric providers.
Intraday Data provided by Compare Electricity Rates Information and subject to terms of use. Historical and current end-of-day data provided by Compare Electricity Rates Information. All quotes are in local exchange time. Real-time last sale data for U.S. stock quotes reflect trades reported through Nasdaq only. Intraday data delayed at least 15 minutes or per exchange requirements.

4) Sign-Up and Confirmation: Once you’ve chosen the retail electricity provider that best suits your needs, just sign up directly from the website. Keep in mind that Texas electricity providers require a credit check, so be prepared to provide your social security number. Although you may have a decent FICO score – you may have a very low Utility Score and have to pay a deposit. Electricity companies use a TEC (Telecommunications, Energy, and Cable) score, a risk model developed specifically for telecomm and energy accounts, to determine if a deposit is required. Based on your score, your electricity service deposit may range from $100 to $400. Many times utilities do not provide payment histories to credit reporting agencies, so find out if your current provider have options (i.e. providing a letter) to show that your previous utility credit is in good standing.

Fixed-Rate Plans: These plans are steady and predictable; the price per kWh you sign up for will remain that same for the entirety of your contract. (The only changes in your bill will be from forces outside of your Gas And Electric Bill's control, like changes in TDU fees, or changes in federal, state, or local laws.) Often fixed-rate plans will have a slightly higher price per kWh than others, but you're paying for the predictability. They're great if you live by your budget – and even greater if you happen to sign up when rates are low. The fixed-rate plans of our five Texas providers typically started at 12 months, with some extending up to three years, but we spotted a couple from Cheapest Electric Company that offered fixed rates for six month contracts as well.


Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
Switching electricity companies can be frustrating, especially during a period of record-breaking electricity-usage. But if you want one of the best overall Texas energy providers, then you want to compare the ones customers recommend. To help make the process easier, these are the top five energy providers, chosen by customers, along with their featured plans.

On the other hand, month-to-month variable rate (no-contract) plans don’t have cancellation fees. You won’t be penalized if you find a better deal elsewhere and want to make another switch. And, you won’t be stuck paying more than you should be if the market rate for electricity trends down. But, if it goes up, you’ll be paying more than your in-contract neighbors, and you’ll likely want to shop around again for a better deal.


Since the Texas electricity market opened to competition in 2002, many Texas residents have had the opportunity to choose their own electricity provider. Instead of relying on their local utility to provide them with electricity, most Texans can choose from a variety of competitive providers, allowing them to shop around for the perfect electricity plan for their homes and lifestyles.
×