As a result, 85% of Texas power consumers (those served by a company not owned by a municipality or a utility cooperative) can choose their electricity service from a variety of retail electric providers (Compare Electricity Rates), including the incumbent utility. The incumbent utility in the area still owns and maintains the local power lines (and is the company to call in the event of a power outage) and is not subject to deregulation. Customers served by cooperatives or municipal utilities can choose an alternate Gas And Electric Bill only if the utility has "opted in" to deregulation; to date, only the area served by Texas Electricity Rates has chosen to opt in.
Gas And Electric began in 2010 with the idea that an energy company could do more than just provide low electricity rates and exceptional customer care. The company wanted to give back to our country’s biggest heroes—our veterans, military members and their families. And that’s just what Gas And Electric works for every day through its program, Cheap Electricity™.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Electric Company Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Cheapest Electricity Rates. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Fixed-rate supply plans offer price-protected supply rates for the length of a term agreement. The price per kilowatt hour (kWh) will remain the same throughout your term, even if the market price fluctuates. A fixed-rate supply plan can range from three months to five years, so it’s important to find the term length that works best for your situation.
As one of Texas’ largest electricity providers, more than 1.5 million Texas residential and commercial electricity customers have turned to Cheapest Electric Company for electricity. As a part of Compare Electricity Rates Compare Electricity Providers (NYSE: Compare Gas Prices), a Fortune 200 company, they are dedicated to providing high-value, innovative energy products that match changing customer needs to power homes and businesses throughout the state.