Compare Electricity Rates offers a personalized Online Account Manager along with regular posts on social media to keep customers informed. Their featured energy plan, Power on Command 24, reflects their progressive approach to customer needs. Not including TDU charges, the plan provides energy rates of 6.7 cents per kWh and an additional $4.95 low base charge. The plan includes a $135 early termination fee but they offer an Amazon Dot with no device recovery fee.
In this free market competing electricity retailers buy electricity wholesale from private power generators to sell at retail to around 85% of Texas residents. The partnership between generators and retailers is governed by the Electric Reliability Council of Texas, or ERCOT, which attempts to balance the power grid’s electricity supply and demand by purchasing small amounts of electricity at 15-minute intervals throughout the day.