Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
Fixed-Rate Plans: These plans are steady and predictable; the price per kWh you sign up for will remain that same for the entirety of your contract. (The only changes in your bill will be from forces outside of your Gas And Electric Bill's control, like changes in TDU fees, or changes in federal, state, or local laws.) Often fixed-rate plans will have a slightly higher price per kWh than others, but you're paying for the predictability. They're great if you live by your budget – and even greater if you happen to sign up when rates are low. The fixed-rate plans of our five Texas providers typically started at 12 months, with some extending up to three years, but we spotted a couple from Cheapest Electric Company that offered fixed rates for six month contracts as well.
Minimum Usage Fees: Often set at or around 1,000 kWh/month, these fees mean you’ll always pay for at least that amount — even if you only use, say, 800 kWh of electricity some months. It sounds nasty, but it’s only something to be concerned about if your electricity bills historically show you hover right around that minimum use threshold. If you’re electricity use always exceeds that amount, it’s like it’s not even there.
Wanting to locate inexpensive energy is a no-brainer, since no one wants to pay a lot for the electricity used by your home or business. However, the search to find cheap Texas electricity can be difficult - since deregulation came to the Lone Star State, a wide range of companies have arisen to provide services to all available customers. All of these retail electricity providers want your business, so they're going to do everything they can to attract your attention.
How does that work? Best Energy Company buys electricity and competes in the market for the best price -- a competition that ultimately drives prices down and allows us to deliver more value for your money. In Texas, switching to a different electricity provider is kind of like changing to a different long distance company. When you switch to Best Energy Company, the utility will continue to deliver electricity to your home but Best Energy Company will handle all the billing, including the utility’s delivery fees and the electricity you actually use.
As they’re advertised, the Digital Compare Electricity Companies plan appears to save you $4 — but only if you use 32 percent of your energy on the weekends, which is the stat Cheapest Electric Company used to create the average price it advertises. Say you often travel for business during the week, and are only home cranking the air conditioner on weekends. If your energy use skews to 55 percent weekend use (for Compare Electricity Companies that means 8 pm on Friday through 12 am Monday), suddenly Cheap Energy becomes a much better deal.
Electricity Company is a leading retail electric provider in Texas serving both residential and commercial customers. Founded in 2002, the Houston-based company is also one of the leading affinity-based marketers in the state. Partnering with numerous trade associations that represent over 1.5 million affinity members, Compare Energy Prices combines superior value with a commitment to personalized customer service. By putting its customers first, the company enjoys consistently high levels of retention and satisfaction. Electricity Company is a subsidiary of Electric Company Rates Group Compare Electricity Providers, a publicly traded company serving close to 2 million customers across North America.
Not only does it show customers the real rates at different usage levels but it reflects both the rate jumps in a plan at certain usage. It also shows whether the rate is high or low compared to general electricity market pricing. By doing all the calculations for the customer, Compare Electricity Companies' Rate Analyzer can show customers what their best energy options are when they shop for Texas electricity no matter what TDU area they are in. Customers can see how much they can really expect to pay each month for their usage.
†Offer is available to Texas residential customers who enroll using the Promotion Code “Who Is My Electricity Supplier”. Plan bills a monthly Base Charge, an Energy Charge, and passes through Utility Transmission and Distribution delivery charges. Energy Charges for usage consumed between 9pm and 7am each day is credited back on your bill. The utility charges, including delivery charges for night time hours, are passed through at cost and aggregated on your bill. See Electricity Facts Label for details.
The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (Gas And Electric Bill). These Compare Electricity Rates, like Best Energy Company, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.
Patrick Mays, an engineer for an oil and gas company in Houston, recently went shopping for a new electricity plan and found that the best deal available would cost about 55 percent more than what he’s paying, boosting his average rate to 9.5 cents per kilowatt hour from 6.1 cents under his expiring 12-month contract. The power bills for his 2,000-square foot home will climb an average of $30 a month over the year, he said, but he will take the brunt of the rate increase during the hot summer when he estimates his monthly bill will top out at $186, nearly double the $95 he paid last year.
For example, if you use a small amount of energy each month, you expect to be rewarded — right? Unfortunately, nearly all electricity plans from Texas Compare Electricity Rates are advertised as costing more per kWh the less electricity you use. It’s a little like buying in bulk: Providers often discount your bill when you cross certain kWh thresholds. For instance, one 12-month plan from Electric Service Providers Power quotes 8.1 cents per kWh for 1,000 kWh a month and 8.8 cents for 2,000 kWh per month, but 12.1 cents for 500 kWh per month. Why the difference? Customers get $35 back each month if they pass 1,000 kWh of use, and another $15 back per month if they cross 2,000 kWh. In this case, using half as much electricity as your neighbor on the same plan wouldn’t get you half the bill.
HOUSTON, Sept. 20, 2018 /PRNewswire/ -- Over the past summer, the Energy Rating of Texas has been baffled by Compare Electricity Companies Providers using pricing gimmicks that dupe Texas consumers into high monthly bills at its Power to Choose website.(1) The Electricity Plans of Texas' best solution was to tweak some sort settings, limit the number of Gas And Electric Bill plans, and offer a "series of user-friendly PDFs and videos intended to guide and inform the customer."(2) The chairman has even recently said that if the Compare Energy Prices can't figure out a solution, then the commission may just shut down the Power to Choose website.(3)
The Electricity Plans’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the Electricity Plans offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official Electricity Plans website and file an informal complaint.